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FREE US Shipping on Orders Over $75!
FREE US Shipping on Orders Over $75!

FAQ

SHIPPING

*During Holidays and Peak Seasons orders can take up to 10 business days to process before shipping.*

Orders typically take 4-5 business days to process before shipping, unless otherwise noted under the shipping details on the product page during the time you make your purchase.

Once your order has shipped, you'll get a shipping notification email with a tracking number. All orders are shipped Ground Shipping and take about 3-6 business days to reach its destination.

DO YOU SHIP WORLDWIDE?

Yes! Once you type in your shipping address at checkout, you'll be informed of the shipping charges.

INTERNATIONAL ORDERS ARE FINAL SALE 

International orders may be subject to duties and/or taxes, they are the responsibility of the customer upon delivery. Any items returned to The Little Milk Bar due to failure of custom or import fees paid, will not be refunded.

Delivery times for international orders can vary but may take up to 4 weeks.

WHY DO I HAVE TO DUTIES AND TAXES ON MY INTERNATIONAL ORDER?

Customs duties or taxes imposed are the responsibility of the customer upon delivery. Please note that all international purchases are final.

MY ITEM HAS SHIPPED - CAN WE CHANGE THE ADDRESS?

We are unable to modify addresses for orders that have already been shipped. Please ensure your shipping details are accurate before finalizing your order.

ORDER CHANGES

Unfortunately, we do not have the ability to change orders after they have been placed.

IS FREE SHIPPING AVAILABLE?

Free shipping within the U.S. is available for orders order $75 before taxes.

WHEN WILL PREORDERS SHIP?

Preorder shipping estimates are provided on the product page. Orders with preorder items will be shipped together once all items are available.

If you want your other before your Pre-Order item, please place two separate orders. 

FINAL SALE

An item labeled as ‘Final Sale’ are not eligible for returns / exchanges. This includes Sale Items, Black Friday/Cyber Monday Items, and Mother's Day Sales.

 

PRICE MATCH

 

We regularly compare our prices to competitors to ensure they’re as low or lower than the competition. Because of this, we do not offer price matching.

DAMAGED ITEMS UPON RECEIPT

All damaged items must be reported within 5 days of receiving the item. Please email our Titty Squad, at hello@thelittlemilkbar.com, with a photo attached.

If you contact us after 5 days of receiving your damaged item, you will not be eligible for a refund or replacement.

LOST OR STOLEN PACKAGES

We offer package protection with Redo Free Returns & Package Protection! You can select this option at checkout to protect your package.

If your Redo-protected order is lost, damaged, or stolen, Redo’s expert support team will help ensure that your order gets replaced or refunded according to your preference. Claims will be reviewed for approval within 1-2 business days from filing.

Please Note:If you did not opt for Redo Free Returns & Package Protection, you will not be eligible for a replacement or refund if your item is lost, stolen, or damaged in transit.

Need to file a claim? File here.

HOW DOES REDO PROCESS REFUNDS OR REORDERS?

Refunds: When refunding an item, Redo Free Returns & Package Protection covers the subtotal of the order. Shipping costs, taxes, and the Redo protection charges are not included in the refund.

Reorders: Redo will reorder the items depending on in-stock availability. If any items are unavailable, they will be refunded. Redo covers the cost of any reorders, including shipping and taxes.

Please Note: Orders that do not have Redo Free Returns & Package Protection coverage will not be eligible for refunds or reorders if they are lost, damaged, or stolen.

RETURN POLICY

Our return policy can be found on our Returns / Exchanges page.

PROMO CODES

Please note that promo codes, shop credits, and shipping discounts cannot be combined on orders. Only one promotion can be applied per order. We apologize for any inconvenience this may cause. 

OTHER QUESTIONS

Feel free to get in touch with our Titty Squad at hello@thelittlemilkbar.com with any other questions. We’re happy to help!